Is That No One Seems To Know The System…
Was it really only ten days ago that I was feeling refreshed, positive and strong for 2015?
Oh how things have changed in such a short time!…It is only January the 10th and I am feeling stressed, frazzled and mentally exhausted.
For anyone who doesn’t know, last summer our son was diagnosed with having a sensory disorder and apraxia on top of the myopathy that he had already been diagnosed with a few years back ( a bit of news that I haven’t yet shared is that just before Christmas we got an official diagnosis of Aspergers. Believe it or not, it was what we wanted to hear as it goes a long way in explaining what makes Greg’s is Greg’s…Another story for another day I think!).
The Financial Help We Get…
Isn’t good…But at least it’s something and every little bit helps.
Every month we hand in a receipt from his therapist along with the official bit of paper we were given and his IKA book (our medical insurance in Greece)….Sounds easy….If only life were that simple!
Before we could get financial help we had to get a number of official stamps (the Greeks like their official stamps and paperwork). We had to get stamps from Doctors who had never seen our son; sounds easy, but as no one seems to know exactly what stamps are needed it is very frustrating and time wasting. The people who need to stamp the papers are always very illusive and vague. The government office workers are also very vague and unhelpful (not all, but most).
We had a lot of running a round to do in regards to our sons recent Aspergers diagnosis. And whilst we were in the offices thought nothing of handing in the paperwork for Decembers therapy payment…But…
The girl behind the counter…The same girl who has excepted our paperwork for the past eight months and promised me that it was all correct on more than one occasion (since living in Greece, we have learned to triple check things).
The same girl who chased up the payments when after four months we had received nothing ( which is also normal in Greece).
That same girl told us that our paper was missing a stamp!…You only need to look at the picture above to know that their can’t be an official person left on the island that hasn’t stamped the paper!…She showed the paper to the ‘powers that be’, who agreed that we needed another stamp and we had to track down the Doctor who originally stamped the paper all those months ago…The madness of it all is that we have been receiving the money every month with no problem, with one payment going in only yesterday.
So abandoning the paperwork we planned to sort for Greg’s Aspergers diagnosis, we headed up to the hospital to try and get the stamp we need to satisfy the ‘powers that be’…To be told by two offices that the stamps we already had were all we needed…After much insistence they did put another stamp on it, but we could tell that it was only to humour us.
This Morning We Headed Back To The IKA office…
Went to the counter to explain what we had been told at the hospital about not needing any more stamps. After much tutting and eyeball rolling they excepted the paper. Once again my faith in the system has been knocked and I am not sure what it was all about as we have already received seven months of therapy money.
Greece Is My Home…
And I love living here.
But the amount of time wasted in this country is not funny. The system is far from efficient and it will remain that way until something changes. Government offices need to work together and all abide by the same rules (that are laid out clearly to all concerned).
Nothing runs smoothly (if it does we get edgy)…And it shouldn’t be like that. We (and many others) have enough to worry about, without being given the run around by a system where no one seems to know what’s going on.
Is Greece the only country with an inefficient system or are inefficient systems the norm in most countries? I’d be interested to hear how other countries systems work, if only to help me feel better…Rather selfish I know!
© 2015, Debbie. All rights reserved.